#Crucial conversations audiobook how to#
Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Language eng Summary The book that revolutionized business communications has been updated for today's workplace.
Crucial Accountability : tools for resolving violated expectations, broken commitments, and bad behavior / Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler Title variation Crucial Accountability Title variation remainder tools for resolving violated expectations, broken commitments, and bad behavior Creator Label Crucial conversations : tools for talking when stakes are high Title Crucial conversations Title remainder tools for talking when stakes are high Statement of responsibility Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again Summary The book that revolutionized business communications has been updated for today's workplace.